Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide and maintain our application: Including registering you as a new user, managing your account, and providing customer support.
• To improve our application: We analyze how you use our application to develop new features, fix bugs, and enhance user experience.
• To personalize your experience: We use your information to understand how you use our application and to provide personalized features and content.
• To communicate with you: Including sending you updates about your account, responding to your inquiries, and providing information about features or services that may be of interest to you.
• To process payments: We use payment information to process and manage subscription payments.
• To enforce our terms and policies: Including investigating potential violations and protecting our legal rights.
• To comply with legal obligations: Including responding to legal requests and preventing fraudulent or illegal activities.

3. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Analytics Partners: We use analytics providers such as Google Analytics to help us understand how users interact with our application. These analytics providers may use cookies and similar technologies to collect and analyze information about your use of the application.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Querymonk, our users, or others.

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (e.g., statutes of limitations)

Account information is retained for as long as your account is active. If you close your account, we will delete your personal information within 30 days, except for information that we are required to retain for legal or business purposes.

Usage data and analytics information may be retained in an aggregated, anonymized form for statistical analysis and service improvement purposes.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption: We use industry-standard encryption to protect sensitive data, including database credentials and personal information, both in transit and at rest.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and agents who need to know that information in order to operate, develop, or improve our application.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Secure Infrastructure: Our application is hosted on secure cloud infrastructure with advanced security features and compliance certifications.
• Employee Training: We train our employees on privacy and security best practices.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information about you.
• Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at privacy@xxxxxxx.com. We will respond to your request within 30 days. We may need to verify your identity before responding to your request.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our application and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the application to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our application. They help us to know which pages are the most and least popular and see how visitors move around the application.
• Functionality Cookies: These cookies enable the application to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our application by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our application. You can learn more about cookies and how to manage them in your browser settings.

8. Children's Privacy

Our application is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

For significant changes, we will provide a more prominent notice, which may include sending you an email notification. We encourage you to review this privacy policy periodically for any changes.

Your continued use of the application after we post changes to the privacy policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified privacy policy.

11. Legal Compliance

12. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at: